Gerber Collision & Glass

Phone #: (773) 296-0555

Address: 3425 N. Halsted St, Chicago IL

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Gerber Collision & Glass

For over 80 years, vehicle owners have trusted their auto collision repairs to Gerber Collision & Glass in Northalsted, Chicago. Quality workmanship backed by our National Lifetime Guarantee and outstanding customer service are just a few reasons why our customers choose to get it to Gerber. Whether you need our collision repair / auto body repair or auto glass / windshield replacement / repair service, we will ensure that the repair is done right. We are a team that is dedicated and committed to our mission, continuous improvement, and delivering superior value to our customers.

Whether you need collision repair/auto body repair or auto glass/windshield replacement/repair service, Gerber Collision & Glass should be your destination. we offer National Lifetime Guarantee and a dedicated team to repair your car like it was never damaged.

Address

3425 N. Halsted St, Chicago IL

Phone #

(773) 296-0555

Website

https://www.gerbercollision.com/locations/chicago-halsted-st-il

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Reviews

Gerber Collision & Glass

4.5

Based on 110 reviews

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Matt Murphy

18:15 25 Jul 21

The waiting area is very shabby, there is even crumbling drywall near the window. However this doesn't matter because I wasn't kept waiting very long. The service is very prompt and efficient, and they do a great job on the body work.The estimates were done very quickly and all of the delivery timelines were kept. Right now there is a shortage of rental cars, so be sure that you line up your rental car in advance so you aren't stuck without something to drive while your car is being repaired.

Julian UK

05:28 08 Jul 21

Went in with a rear view mirror dangling off and they fixed it right up lickitysplit and for free super fast! Amazingly nice people all there !

Richard MacDonald (MacDonald Music)

15:08 05 May 21

Brilliant experience working with Chris and Sam at Gerber Collision on Halsted. After I put a decent sized scratch in my pride and joy, they took care of me from the get go! The repair looks absolutely perfect and they communicated with me every step of the way. If you need a job doing properly, go to these guys!

Jenna Peyton

21:04 20 Apr 21

Just want to give a positive shout out to Chris and the team at Gerber Collision on Halsted. Our 2007 Toyota Camry lives on the streets of Chicago and well, you know, is showing bumper issues. We thought we would need a whole new bumper. Chris took the car, installed a few missing bolts, washed it (!) and returned it within 20 minutes at no charge. Great service and crew!

Sam Veilleux

15:12 13 Apr 21

Repairs were completed promptly, much faster than promised time. Vehicle looks great!

Elle Charette

17:55 08 Apr 21

I was rear ended by an uninsured driver a few weeks ago, near closing time for most auto shops. This location was open for another 20 minutes when I had called, and I was about 20-25 minutes away. Chris *stayed* to do an estimate on my vehicle and even mentioned I wouldn't need a new bumper like I had originally thought - that they could buff/fill/paint the damage (which saved SO much money). They finished my repair in 1 day, and honestly can say that Chris went above and beyond from start to finish. Really appreciated the professionalism and incredible customer service. Respectfully, I hope I never have to come back - if I do, I know I'll be in excellent hands. Thanks y'all! Appreciate you so much.

Viviana Munoz Solano

13:41 07 Apr 21

There is no thing as luck I call it God working in mysterious ways! 🙌🏼I’m so grateful for the Angels he send me to help me out yesterday from this locationI left my keys inside the car two times in a row once on Saturday and yesterday again. on Saturday I called locksmith and I was waiting for hours for help, and I was ready to go through struggle again on Monday.But something toll me to call my local shops around me and I came across Gerber and there’s no words to explain how grateful I am, I didn’t catch the name of the person over the phone helping me but he was so nice he send help right away he said it would take 5 minutes and it sure was the manager Sam came out to help me so quick and no damage around the rim of my car everything so smooth 🙌🏼Thank you guys for everything and the price $ was very reasonable thank for making everything so smooth and easy for me I appreciate it😃

Suzanne Scott

16:14 23 Mar 21

Derrick is the MAN!! Helpful, polite, no-nonsense. Everything is clearcut. Handled my repair flawlessly. I'll definitely go back.

KeeNisha Fox

12:09 20 Feb 21

I can say they are really quick went in to just get an Estimate on my Truck...

Anna Tsurkis

20:41 14 Feb 21

I live in a neighboring building. Discovered that my car battery was completely dead during one of the coldest days this winter, so I came into the shop to ask about jumper cables. Sam, the manager, saved the day. He went above and beyond--he did not just lend me equipment, but came out and gave me a jump start to ensure that my car was good to go. A good Samaritan and a great neighbor.

Harsha Basavaraj

23:34 05 Dec 20

Got a chip on my windshield repaired today. Alfredo was professional and knowledgeable. He did a great job! He informed me well of the risks associated prior to the repair. He completed the work without any problem.

David Rosenbacher

23:29 14 Nov 20

Never fun to have to take your car tlfor repairs. Service was great from start to finish. Expectations set and met. Thanks.

Alex Troy

15:29 28 Aug 20

Awesome shop. Came here originally because it was recommended by my insurance after a small accident. They were great through that whole process. Communicated every step of the way and were done ahead of schedule. and even buffed out some marks that i had admitted were previously there and unrelated to the current claim. Because of the great service that time, and the fact that I felt like they would not rip me off, I came to them to diagnose a problem today. It turned out to be super simple, basically a missing screw, and they fixed it on the spot for free and i was on my way within minutes.They will definitely be my go to auto shop going forward.

Robert Balagyan

15:04 24 Aug 20

Great job and service. A+++++++

Max Martinelli

16:29 18 Aug 20

Omar came promptly, was very knowledgeable, and completed the windshield replacement in 40 minutes just as he said. Very good communication.

Connor

19:05 01 Jul 20

The best service I've ever experienced at a collision repair shop. Chris was great and coordinated everything with insurance and the rental company making it carefree for me. The repairs were done in 24 hours and they washed/vacuumed it for me as well!

Sonm Pawar

17:06 18 Jun 20

I had a great experience with the team here.The online quote system was very helpful and there wasn't much revision to the number when I went in to this location. The staff is super courteous and patient with someone who doesn't understand cars in detail :) (special shout out to Mr. Chris)The fix to my car was detailed and thorough. I got my car back on time as promised.I highly recommend them!

Eileen Marie Knowles

19:29 28 Apr 20

Great service! Would recommend! I damaged both sides of my Lexus in two different accidents and gerber fixed both of them up beautifully. Chris and Sam kept me updated throughout the process and I barely had to lift a finger. They dealt with the insurance for me, and even put on my front license plate (out of state car) at no extra cost. Hopefully I won’t need it, but if I ever damage my vehicle again this is the only place I’ll take it! Thanks!

Michael Caryl

16:29 10 Apr 20

So happy I chose Gerber for a windshield replacement. Like nothing ever happened! Guys were excellent. Had to replace the windshield after the well known competitor did a shoddy job before. Use Gerber!! Also better pricing....

Paige Driscoll

13:36 14 Jan 20

So glad I chose them for my fender repair. Chris kept me well updated through the process and went above and beyond making my car look like new again. Highly recommended!

Alejandra Macias

04:36 27 Dec 19

I was recommended to this place from my neighbor who hit my parked car! I'm so glad we went here. Steve was so amazing. He went out of his way to get all original parts for my car, even though insurance wasn't willing to pay for that. He offered to get a rental all set for us and he even took our rental back for us when we came to pick up the car. He goes above and beyond and I highly recommend his services!

Deanna Epps

20:43 19 Dec 19

I came to Gerber Collision & Glass because it is one of the preferred vendors for my insurance so I knew the work would be good. As it turns out, it was better than good - they did awesome work on my vehicle! I did have to go a couple of times (one for the estimate and then again to schedule the repairs) and each time I was treated like a valued guest. Whether I was there in person or calling with questions, Irene always greeted me with a smile and sparkling personality. Even with impatient customers, I watched her keep her cool and professionalism. She even went above and beyond to help straighten out an issue I had with the rental service.Matt was also very friendly. He explained everything in detail so I knew exactly what was going to be done and approximately how long it would take.Needless to say, I am very satisfied with the customer service, with the repairs done to my vehicle and my overall experience with this location.

Martin Zimmer

23:25 08 Nov 19

Super job. Chris Freihaut didn’t overpromise or underdeliver. He and the rest of the crew worked extra hard to get our vehicle completed prior to our moving to FL next week. Appreciate the great service.

Araceli Ruiz

20:53 28 Jun 19

Very good job they did on my truck the sevice is exelent.

Ramin Ghazizadeh

18:13 24 Jun 19

The people here are honest and professional. I would highly recommend this place for any collision repairs. I had Chris (the gentleman with tattoos) take care of my car, who was well-skilled, professional, and kind. Thank you again so much!

Steve Black

02:44 09 Jun 19

Great service techs and delivered faster than they predicted. Chris was great.

Jayant Puente

10:38 02 May 19

The best place to fix your car, professionals and they always are On Time

Jennifer Brooks

06:17 07 Apr 19

Exemplary Service from the beginning to end. I am very satisfied with the outcome of my vehicle.

Spencer Phillips

15:14 02 Apr 19

They fixed a side panel dent within a couple days and made the car look brand new. The office managers and technicians were friendly and professional. Would highly recommend!

Maggie Keane

18:00 14 Mar 19

Chris was amazing, called every few days with updates and did everything he could to fix my old car after I got hit. Would highly recommend this location and service to anyone.

George D Pappageorge

04:33 18 Feb 19

The best body shop ever. Chris handled my car like it was his. I will reccomend Gerber to all.

Erik Maassen

12:09 26 Jul 18

Had to get the car repaired after backing into a steel post. They were preferred vendor for State Farm and from the beginning to the end was a very well run process. I worked with Chris Feihaut and he was great about updating me on progress. They also have a text alert system that keeps you in the loop on progress that I appreciated. I don't know if they are the cheapest but good service and did a great job repairing my car.

Adrian Delgado

13:14 25 Jul 18

Good Place To Go. Got My Car Fixed And No Problems. Thanks Guys Did A Good Job On My Chrysler

Ingrid Goobar-Szleifer

11:48 17 May 18

Courteous, prompt and efficient service. The staff goes above and beyond to assist you in your needs, and the work they do is excellent. We have taken 3 different cars over the years and wouldn’t go to any other place. Thank you for making things smooth and easy. It is a pleasure to work with you! The car looks like new after the repair. You are appreciated!

Audrey Smith

00:22 01 Apr 18

Thanks guys...your customer service and care were great!!

Carmen Vargas

01:14 17 Mar 18

AWESOME JOB DONE IN MY HONDA PILOT!!! VERY HAPPY WITH THE REPAIRS AND CUSTOMER SERVICE!!CHRIS,GIVING UPDATES EVERYDAY OF THE REPAIRS, IS GREAT TO KNOW THAT ATTENTION THEY PUT IN THEIR CUSTOMERS!! IAM VERY HAPPY!! RECOMMEND IT 100%

Kati Pedersen

18:15 19 Jan 18

Unfortunately, my car was hit by an inadequate driver. Fortunately, the bad driver's insurance company sent me to Gerber. My estimator, Matt, helped to get my car fixed, quickly and efficiently. I was back on the road in no time! No headaches (other than originally getting hit) ! Gerber helped to make my frustrating situation bearable

Tom Nichols

15:55 16 Dec 17

I love my car, its my baby and I’m happy I brought my baby to Gerber on halsted when she was in bad shape. Laura, Rob and Dave were all extremely helpful and professional. John the painter might be the best in Chicago and the whole staff is awesome. I got a complement last night on a parking lot “nice car” when not too long ago it looked like a mangled mess. Thanks again!

Jonathan Tabrizi

23:20 02 Dec 17

Amazing work. Fast and professional. Very pleased with the work they did on my car.

Brian Berger

15:56 31 May 17

Unfortunately, we have had to have our van repaired twice in the last year due to collisions. However, the staff at Gerber have consistently gone above and beyond to make this experience as seamless as possible. In both cases they finished the work ahead of schedule, they were in constant contact with updates and worked with us while we awaited payment from the driver's insurance company for repairs. The attention to detail in their work is top notch and they always return the car incredibly clean. I would highly recommend their services to anyone who needed repairs to their car.

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